Photo requirements

• No background shadow. Stand half a metre away from the background so you don't get a shadow.  
• Have a gap around the head. It helps if you can show part of the shoulders and have space above the head. 
• Eyes in full view. You can wear glasses but the rims cannot hide part of the eyes. 
• No glare. If your glasses create a glare, take them off. 
• Neutral expression. No smiling. 
• Face in full view. Nothing (like a hat, hood, scarf) should hide any part of the face. 

Framing the photo

Refer to Figure 1 (below) for help with correct framing of the subject. Use values for A, B, C and D to correctly position the head. Frame the photo so that:

• The subject is centred with the midpoints of the mouth and nose lying on an imaginary vertical centreline.
• The length of the head is equal to A
• The width of the head is equal to B
• The eyes are positioned between points C and D
• Ensure there is a clear gap (visible background) around the entire head, including the hair and/or ears.

Digital photos

You need:

• file type - .JPG or .JPEG

• file size - between 250 KB to 10 M

• aspect ratio  - 4:3

• pixels - no less than 1200 wide by 900 high or no greater than 6000 wide by 4500 high (show diagrams)

Rotate the camera or mobile phone for a portrait photo.

Paper photos

You need:

• aspect ratio  - 4:3

• two identical photos